CRF Learning On Demand brings together a world-class faculty comprising leading educators, HR practitioners, advisors, business leaders and researchers. Working with our in-house team of instructional designers, courses are designed using the principles of adult learning to ensure a rich and engaging learning experience.
Nick Holley is Director of CRF Learning and has responsibility to provide development for HR teams and senior professionals. Prior to joining CRF, Nick spent 10 years at Henley Business School where he was a visiting professor and Director of the Centre for HR Excellence. He has developed and delivered HR capability programmes for organisations across the UK and Europe, and internationally.


Director, CRF Learning

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John Whelan is former UK HR Director of BAE Systems, the FTSE 100 defence, security, and aerospace company and who's experience and strengths lie in business and HR transformation, Organisation Development and Employee Relations. Prior to BAE Systems, he held a variety of HR roles in engineering, technology and manufacturing businesses across the telecommunications and semi-conductor industries including Matra-Marconi Space where he was HR Director for the UK and latterly, Group HRD. He was awarded an MBE in 2019 for services to industry and equality.


Director, CRF

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Gillian Pillans previously worked as a senior HR practitioner and OD specialist for several organisations including Swiss Re, Vodafone and BAA. Prior to her HR career, she was a management consultant with Deloitte Consulting and is also a qualified solicitor. As Research Director at CRF, Gillian has written many reports on subjects including HR strategy, organisation design and development, leadership development, talent management, coaching and diversity.


Research Director, CRF

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Ali Akkaya is a forward-thinking professional with a deep passion for emerging technologies, innovation, and educational technology. Having worked in various roles, Ali has cultivated a wealth of experience in digital transformation, information technologies and project management. As Digital Operations Manager, Ali takes the lead role in developing and implementing CRF’s technology roadmap, driving efficiency and business growth.


Digital Operations Manager, CRF

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Karen Clark is a Director at PARC and leads on content creation, member and partner engagement. She is a contributor to PARC’s programme and a facilitator on the bi-annual PARC Masterclass which aligns with her interest in the development of capability in the areas of reward, performance and wellbeing. She is also instrumental in the design and delivery of PARC’s bespoke learning products. Karen is also Director at Strategic Dimensions, a leading HR recruitment firm. Her first career was as a lawyer in the TMT sector. She is also an EMCC qualified coach.


Director, PARC

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Phil Wills advises and assists PARC in the development of its programme of events. His previous corporate roles included Global Head of Reward for Reed Elsevier (RELX), ICI, and Diageo. Since 2010 he has established an independent consultancy to provide strategic reward support, focused on the delivery of business strategy and organisational performance. His other major focus is as coach to newly appointed (or aspiring) corporate HR Directors on all areas of reward strategy and delivery (including incentive plan design and corporate governance effectiveness).


Associate Director, PARC

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William Pasmore is a Professor of Practice at Columbia University in New York, where his specialty is change leadership. As an author and editor he has published over 30 books and numerous articles on the topic. During his career, he has been a professor, a full-time consultant, a member of three executive teams, and a CHRO. He leads his own firm, Advanced Change, which specialises in helping purpose-driven organisations transform to achieve their aspirational goals.


Professor, Columbia University

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Dave Millner has over 30 years consulting experience working with global clients with performance and organisational development based demands. His focus is to ensure that organisations are able to both unify their talent practices whilst dealing with the challenges of the future workforce and ever changing technology demands. Dave is known through social media channels as @HRCurator and is passionate about the role that HR can play in the transformational challenges facing all organisations with data analytics at the heart of the evolving function.


Course Director, CRF Learning

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Emma Lucas is a highly skilled coach, trainer, facilitator and consultant with over 25 years’ experience. Working across multiple sectors, Emma has held significant functional leadership roles in HR, Learning and Talent. She has managed local and global teams and has always had a passion for developing talent. Key roles include Group Head of Talent at Marks & Spencer, Head of OD and interim HRD at Connect Group, Global Head of Talent at Thales and various HRBP and L&D roles in Tech and Engineering organisations. She is passionate about developing HR professionals and enjoys delivering hands on practical advice.


Coach, Trainer, Facilitator and Consultant

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Nick Kemsley brings a wealth of experience in the HR arena. His career spans many sectors and combines 20 years’ corporate experience as a senior HR leader and in wider business roles, plus several years in organisational consulting and HR capability development and research. Nick works with C-Suite teams and HR leadership teams around the world. He specialises in aligning organisation to strategy and increasing HR functional and individual effectiveness in the context of the new economic landscape.


Associate, CRF Learning

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Andrew Mayo spent 30 years in international corporate environments, moving from production management to HR and in several industries. He has since combined an academic contribution to postgraduate students by leading an international consultancy. He has published seven books and numerous articles, specialising in HR Analytics, HR Strategy, L&D and Organisational Development. For 15 years he worked as Programme Director at London Business School and has also held ChairPerson positions in not for profit organisations, including the UK based HR Society.


Professor of Human Capital Management, Middlesex University

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Anushia Reddy is globally experienced and has worked in a number of large and complex organisations across Pharmaceuticals, Financial Services, Manufacturing and Retail sectors. She is trained as both an Occupational and Coaching Psychologist, has a qualification in Neuroscience and is a member of the Ashridge and Duke CE Coaching Faculty. Anushia works with individuals, teams and organisations to create pragmatic and evidence-based solutions for business goals which more mindfully and intentionally shape a future of effective performance whilst maintaining wellbeing.


Global Talent Management Strategy, Exec. and Leadership Capability Coach

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Julia Dell has held numerous senior People Leadership roles including Global Chief People Officer, Deluxe, Showtime Arabia, as VP HR and Yahoo Europe as Senior HR Director. She consults as a Strategic People Consultant, Coach and Key Advisor to Leadership teams and CEO’s, for Whitestuff, Babylon, Arsenal Football Club and more recently a purpose driven consultancy Kin&Co. She has delivered many change management learning and leadership development programmes. She holds a law degree, is a trained coach and CIPD & BPS Level A&B qualified. She has previously Chaired HR synergy and sharing of best practice groups amongst the community of HR professionals.


People and Transformation Lead

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Mandy Bromley is an Organisational and Leadership Development professional with 20+ years’ global experience with multi-nationals Cadbury Schweppes & Unilever. She now runs her own consultancy where her focus is helping organisations, teams and individuals reach their highest potential. 
One of her key areas of focus is in enabling high-performing teams and she has worked with a number of senior teams to develop enhanced ways of working and high performance. She has a Doctorate from Henley, an M.Sc. in Organisational Consulting from Ashridge, and is also an APEC accredited Coach.


Organisational and Leadership Development Professional

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Course Contributors


Chair, Professor, University of South Carolina
Patrick Wright is Thomas C. Vandiver Bicentennial Chair in the Darla Moore School of Business at the University of South Carolina, the Founder and former Director of the Center for Executive Succession, and the Chair of the Department of Management. Prior to joining USC he has served on the faculties at Cornell University, Texas A&M University and the University of Notre Dame. Professor Wright teaches, conducts research, and consults in the area of Strategic Human Resource Management (SHRM), particularly focusing on how firms use people as a source of competitive advantage, the changing nature of the Chief HR Officer role, and the challenges and best practices in CEO succession. According to Google Scholar he is the fourth most cited faculty member at USC. He is the past Editor-in-Chief for the Journal of Management.


Professor of Marketing and Strategy, Imperial College Business School

George Yip is Professor of Marketing and Strategy, and Associate Dean for Executive MBA at Imperial College Business School. Previous academic positions include Professor of Strategy and Co-Director of the Centre on China Innovation at China Europe International Business School, Dean of Rotterdam School of Management – Erasmus University, and Harvard, UCLA, Cambridge Judge and London Business School. He is also the former Lead Senior Fellow of the UK’s Advanced Institute of Management Research. George’s previous business positions include Vice President and Director of Research and Innovation at Capgemini Consulting, senior manager at Price Waterhouse (USA), manager at Unilever, and various board level positions.


Researcher and Consultant in People Management

Wendy Hirsh is a researcher and consultant, specialising in the future-oriented aspects of people management. Wendy regularly contributes to CRF research and events. She is a Principal Associate of the Institute for Employment Studies and Visiting Professor at both Derby and Kingston Universities. Wendy works across private, public and third sectors with recent assignments in the police, ports and international development. She has been researching how workforce planning in companies is responding to the uncertainties and possible impacts of Brexit on business and the labour market.


People Director, British Sugar

Catherine has worked within a range of multinational companies, including Unilever, RS Components, Mercedes-Benz and Marston’s Plc. Throughout her career, Catherine has gained a breadth of experience across factory, distribution, sales, retail, head office and corporate environments. At Marston’s Plc, a FTSE 250 listed company, Catherine was Group People Director, responsible for working with the Board and the HR team to maximise return on Marston’s people investment, for both the Company and their 14,000 employees based in a multi-site organisation of 6 manufacturing sites and 1600 pub outlets. Under her leadership Marston’s was named as the Best Macro Employer in the West Midlands under the National Apprenticeship Awards and the HR team as Best HR team in Hospitality. Catherine now leads the HR function at British Sugar.


Former Chief HR and Corporate Officer, Royal Dutch Shell

Hugh Mitchell is the former Chief HR and Corporate Officer of Royal Dutch Shell. During a career spanning 37 years, Hugh’s portfolio included global responsibility for Human Resources, Brand and Communications, Real Estate, Health, Security and Shell Aircraft, as well as Regional Oversight for Africa. Hugh is currently Vice Chair of Edinburgh Business School. He is a visiting lecturer at London Business School and continues in a range of HR Advisory roles. Previously, he was Non Executive Director of RSA Insurance, including Chair of the Remuneration Committee (2012-2018) and has served as a Board member for over 10 years at IMD Business School in Lausanne and The Centre for Advanced Human Resources at Cornell University (USA).


Chief HR Officer, TT Electronics

Sarah Hamilton-Hanna is passionate about ensuring individuals and organisations have the opportunity to develop to unleash their full potential. She is an advocate of inclusive work environments and a big supporter of diversity, especially women in the workplace. Sarah is currently the CHRO for TT Electronics. Prior to joining TT, Sarah spent 3.5 years at Tate and Lyle and 14 years at Associated British Foods, where she had a variety of HR Leadership roles. This included M&A work and leading business Transformation in divisions including business crisis and turnaround, as well as running the ABF Leadership Development programmes.


Senior Advisor

Peter Blausten is a senior advisor and has non-executive roles in the charity and government sectors. He was Group HR Director of FTSE30 and FTSE250 international companies, a partner in a US restructuring consultancy, and worked as an independent consultant with private equity and corporate clients. His sector experience includes consumer, aviation, engineering, financial services, infrastructure, healthcare, scientific services, and real estate. He was Civil Service Commissioner for the UK Government Cabinet Office.


Senior Independent Director

Jennifer joined ARM as Executive Vice President of People in 2013 and left in March 2017 following the £24bn acquisition of ARM by SoftBank. Prior to joining ARM, Jennifer was Group People & Culture Director for 6 years at UBM plc, the global events-led marketing and communications services business, and was previously Group Human Resources Director for an international media and marketing services group. Her earlier career was in management consultancy and financial services. Jennifer is now a Board advisor, mentor and Non Executive Director, with a passion for ensuring equality of opportunity, and supporting talented individuals to fulfil their potential.

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